DPD Pickup: The Smart Choice for Smart Shoppers

(Available to Mainland UK only)

What is DPD Pickup?

DPD Pickup offers you a more convenient and secure way to receive your order, including weekends. DPD Pickup allows you to collect your order at a convenient time for you, from a nearby location, such as Sainsbury’s, Co-Op or the Post Office.

There are thousands of pick up locations for you to choose from.

Your order is securely stored for 7 days until you are ready to collect it. Not only that Local Collection reduces carbon emissions by over 85% compared to home delivery. By choosing Local Collection, you’re choosing the sustainable delivery option.

How does it work?

At checkout, just select the Local Collection option and select a nearby DPD Pickup Point from thousands nationwide.

You will receive a notification email from DPD when your order is ready to be collected.

The opening hours of the DPD Pickup Point will be displayed at the time of selection and will also be displayed in your pickup email allowing you to collect at a convenient time for you.

DPD Pickup Points are open long hours and will store your package securely until you are ready to collect at a time that suits you.

How do I know when to pick up my package?

You will be notified via an email from DPD when your package is available to pick up.

How long do I have to pick up my order?

You can pick up your order within 7 days of it arriving at the DPD Pickup Point.

What happens if the order is not picked up?

If the order is not picked up after 7 days it will be returned to the retailer on the 8th day.

What do I need to do to pick up my order?

You will need to bring the DPD Pickup Pass, sent by DPD via email, with you when you collect your order

What makes DPD Pickup more sustainable than home delivery?

When you choose to pick up from a DPD Pickup location it's better for the environment than home delivery! That's because the DPD Pickup service means that DPD can consolidate deliveries rather than driving door to door.

By delivering multiple packages to one place, DPD drivers cover fewer miles than driving from one home to the next.

This results in fewer trucks on our roads and a reduction in carbon emissions by 85%, making DPD Pickup the sustainable choice.