A More Sustainable Choice For You And The Planet

It’s great to know that all of Wild Roots’ bottles are 100% recyclable. Plus, did you know that by choosing to vape over smoke, you’re helping to reduce cigarette butt pollution and deforestation caused by tobacco plantations?

Try Their New Nic Salt Range

Wild Roots' exquisitely exotic flavours continue to stand as deep-rooted favourites, and for good reason too.

Mint Tea & Rhubarb Refresh your senses with this cool and tangy Mint Tea Shortfill E-liquid from Wild Roots. Expect the taste of freshly brewed mint tea to surround your palette while notes of tart rhubarb chime through. A uniquely refreshing all-day vape.

Jewel Raspberry, Coconut & Cantaloupe Shortfill E-liquid by Wild Roots transports you to a tropical isle, with a unique medley of paradise fruits. Sharp Raspberry notes characterise the inhale before being smoothed out by subtle Coconut and Cantaloupe Melon notes. A true triumph of tropical fruit bliss, perfect for all-day vaping.

Gold Dust Peach Shortfill E-liquid by Wild Roots - When juicy peaches combine with its super fruit counterpart we have a match made in fruit heaven. Floral, fruity and full of flavour.

Royal Apricot, Forest Blackcurrant & Acai Shortfill E-liquid by Wild Roots is Regal by name, royal by definition. Crushed royal apricots blended with forest picked blackcurrants and sprinkled with açai berries is a flavour that will be loved by all.

Pomegranate, Queen Pineapple and Cucumber by Wild Roots is simply summer in a bottle, well that’s what we think! Bursts of pomegranate meet juicy queen pineapple slices and are finished off with a cool wedge of cucumber. Your pallet will truly be left with a taste of summer.

Honey Tangerine, Red Pomelo Grapefruit & Pomegranate Shortfill E-liquid by Wild Roots offers a Mediterranean fruit flavour profile bursting with summer spirit. Juicy Tangerine notes characterise this e-liquid’s inhale, before being combined with an exotic blast of Red Pomelo Grapefruit and Pomegranate. A tropical triumph that you won’t forget in a hurry.

Pressed Pear, Pink Lady and Elderflower by Wild Roots - Country pressed pears coupled with tart pink lady apples marry up perfectly with a sprig of wild elderflower. This curious combination is perfect for warm summer evenings.

Wild Cherry, Fino Lemon & Frozen Blueberry Shortfill E-liquid by Wild Roots features the flavours of freshly shaken wild cherry trees brought together with fino lemon slices and cooled off with frozen blueberries. A refreshing all-day vape.

Autumn Grape, Guava & Jackfruit by Wild Roots features a tropical medley of fruits that are akin to sunshine in a bottle. Ripe Grapes welcome you in, which are then met with an exotic blend of Guava and Jackfruit to create a distinct flavour profile made for all-day vaping.

E-liquid Ratio: 70VG/30PG
Bottle Size: 50ml Shortfill + 100ml Shortfill
Nicotine Additive: Add 1 x 10ml 18mg Nic shot for 60ml 3mg E-liquid, Add 2 x 10ml 18mg Nic shot 120ml 3mg E-liquid (Nic shot sold separately)
Device Required: Sub Ohm / Direct to Lung

Refunds, Exchanges & Warranties

Order Mistakes

If you've made an error when placing your order, please contact us immediately. We'll do our best to intercept the order before it's processed, but this may not always be possible. If it's too late, please refer to the Unwanted Products section below.

We only refund the lowest-cost postage option (2^nd class Royal Mail untracked) for returned items. Postage will not be refunded for unwanted items or non-defective products.

Missing Orders

If your order hasn’t arrived within 7 working days, please use our Contact Form and include your 6-digit order number and full postal address. We’ll investigate with the courier, but please allow up to 10 days for resolution. During this time, we cannot issue refunds or resend items. See our Shipping Policy for more details.

Unwanted Products

Unwanted hardware (excluding liquids and disposables) may be returned at your expense for a refund (excluding postage) within 14 days of delivery, provided:

The product is unopened and in original packaging
It’s in resaleable condition with no damage
You cover return postage
You’ve received return authorisation via our Contact Form
Note: Consumables such as liquids, drip tips, pods, coils, and disposables are non-returnable

Exchanges

To exchange an item, we recommend placing a new order for the desired product and then contacting us for return instructions for the unused/unopened item. This ensures faster delivery and refund processing.

Incorrect Items Received

If we’ve sent the wrong item, please contact us before opening or using the product. To process a refund, the following conditions must be met:

Items are unopened and unused
Photo of packing slip uploaded
Photo of received item uploaded
6-digit order number provided (e.g. #123456)
Brief explanation of the error
Wrong item returned

Disposable Devices

No Warranty Coverage for Disposables

Due to hygiene concerns, disposables cannot be returned or inspected
Puff counts are manufacturer estimates and vary by user habits
Claims for lack of taste or dead-on-arrival cannot be validated
Disposables are short-term products. For long-term use, consider rechargeable kits with replaceable coils/pods

Hardware – Kits, Mods & Tanks

All non-disposable kits, mods, and tanks include a manufacturer’s warranty. You must register your product with the brand using the instructions provided in the box.

We offer a 30-day guarantee from the date of delivery. This excludes faults due to incorrect assembly, misuse, neglect, or wear and tear. Damage caused by the customer may void eligibility for refund or replacement.

If your item becomes faulty within 30 days, please contact us with full details and photo/video evidence. We may attempt troubleshooting remotely. If unresolved, we’ll authorise a return for inspection. If deemed defective, we’ll issue a refund. (Exchanges may not always be available.)

Coils, Atomizers & Pods

These items are not covered by warranty as they are consumables with limited lifespans. Always soak new coils for at least 15 minutes before use. Lifespan depends on liquid type, wattage, and coil resistance.

Example lifespan: 3–14 days with correct usage. Below is general guidance (check manufacturer specs):

2Ω: 7–13W
0.8Ω: 12–15W
0.5Ω: 20–50W
0.4Ω: 25–40W
0.3Ω: 35–50W
0.2Ω: 50–75W
0.1Ω: 75–90W

Damaged Hardware on Arrival

If your product arrives damaged, please contact us within 48 hours of delivery. Retain all packaging and parts for inspection. Claims outside this timeframe cannot be considered.

Manufacturer Warranty Links

Refer to your product’s documentation for warranty details. Below are links to brand-specific warranty pages:

Shipping and Delivery Policy

Delivery Methods

We offer 5 delivery methods depending on your location. No signature is required, but a PIN number will be supplied by DPD if picking up from a shop.

DPD Next Day (Mon–Fri, occasionally weekends)
DPD Ship to Shop
DPD 2 Day for Northern Ireland
RM Next Day (Mon–Sat) for Jersey, Guernsey, Isle of Wight, Isle of Man, Scottish Highlands and Islands
Free Store Pickup in Washington & Carlisle

We supplement the postage so you receive the most efficient courier service at no extra cost. If your parcel is delayed, postage will not be refunded. Free delivery is available on orders over £40.

NOTE: For the Scottish Isles, Isle of Man, Northern Ireland, Jersey, Guernsey, and Scilly Isles — Royal Mail allows only two battery devices per order. All other products ship as usual.

Due to the disposable ban, our upgraded prefilled kits (which include a battery and are refillable) offer a sustainable and cost-effective alternative. A wide range of flavoured prefilled pods are available and not restricted.

Important Delivery Instructions

Use the tracking provided by the courier to set delivery instructions. If you don’t want your parcel left with a neighbour, safe place, or pickup shop, you must inform the courier. Safe place requests are at your own risk. If your safe place is a porch, it must be unlocked or the courier may leave the parcel outside.

If your order is left at a Pickup shop, you must collect it within 6 days or it will be returned to us. We will refund your order minus DPD charges (£4.50 attempted delivery + £4.50 return).

Please check your address, email, and phone number when placing an order. If incorrect and the parcel is returned, we will refund minus postage (£4.50 attempted + £4.50 return). If unretrievable, no refund will be issued.

Shipping & Processing

Once your order is confirmed, paid, and age verified, it will be processed within 1–2 business days (excluding weekends and holidays).

Orders after 4pm are processed the next business day
You’ll receive a dispatch notification from the courier
Note: If age verification fails or is pending, we cannot ship your parcel. See our Age Verification Policy.

Orders placed after 4pm Friday, Saturday, or Sunday will be processed Monday (or next business day if a holiday). Occasionally we process on Sundays, but this is not guaranteed.

Once processed, delivery is typically next day (Mon–Fri) via Express24, or 2-day for Northern Ireland. If delayed, wait 5 days before contacting us. We’ll then report to the courier.

No postage refunds are offered for delayed parcels.

Returns Due to Address or Cancellation

If your parcel is returned to us unopened, we’ll refund your order minus postage (£4.50 attempted + £4.50 return).

Cancelled Orders

If you cancel after processing, we may not retrieve it before dispatch. In this case, postage charges still apply. If cancelled the same day, we’ll try to intercept before processing — but our turnaround is fast to meet next-day delivery deadlines.

Delivery Delays

Most deliveries arrive next business day if ordered before 4pm Mon–Thurs. Occasionally delays occur due to roadblocks, industrial action, or weather. Couriers will notify and reschedule.

We do not guarantee next-day delivery and do not refund postage for delays.

If your parcel is delayed more than 7 working days, please Contact Us.

After 7 days, we’ll contact the courier. Their investigation may take up to 10 days and includes checking delivery photos, location, depot, and driver records.

Royal Mail Service

For Isles of Scilly, Jersey, Guernsey, Isle of Man, and Scottish Highlands/Irelands, we use Royal Mail Next Day delivery (next business day after dispatch).

Domestic Shipping Rates & Estimates

Service	Details	Cost
Express (Cutoff 4pm)	Order before 4pm for Next Day delivery Mon–Thurs Friday & Saturday orders deliver Monday Note: Weekday deliveries only; occasional weekend service No deliveries on bank holidays	£3.95
FREE Express (orders over £40)	Same service as above	£0
Ship to Shop Next Day	Order before 4pm for Next Day delivery to your chosen collection point Mon–Fri	£3.20
FREE Ship to Shop Next Day	Order before 4pm for Next Day delivery to your chosen collection point Mon–Fri	£0
DPD Northern Ireland	DPD 2 Day Service (Mon–Fri) Fri–Sat orders deliver Wed/Thurs	£8

Payment Methods

Available Options

We offer four secure payment methods:

Card Payment: Accepts most major credit and debit cards.
Banking App: Earn cash rewards by paying with Super Payments. This method requires the Super app on your device and offers a fast, secure alternative to traditional bank transfers or card payments.
Bank Deposit: This is a manual payment method via your banking app or online banking. Follow the on-screen instructions carefully when completing your order.
Buy Now, Pay Later: Select Super Credit at checkout and choose your plan — Pay in 3 or Pay Later. You can spread the cost over up to 24 months.

Important Information About Super Credit

Super Credit is provided by Abound and is subject to status. Super is not a lender. Terms apply.

Fintern Ltd, trading as Abound, is registered in England & Wales (No. 12472034) and is authorised and regulated by the Financial Conduct Authority (FRN 929244). Registered office: 3rd Floor, 86–90 Paul Street, London, EC2A 4NE.

Super Payments Limited, trading as Super and Super Payments, is an Introducer Appointed Representative (FRN 1034245) of Abound and may receive commission for introductions.

Missed payments may affect your credit score and incur late fees and additional interest. Promotional 0% rates will be removed if payments are missed.

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Wild Roots 100ml + 2 Nics £11