Now SKE crystal flavours in salts. Great paired with a pod kit such as the OXVA ONEO, Vaporesso XROS or Geekvape Wenax
This Blue Fusion mix is an amalgam of sweetly sharp berries. On the inhale, you’ll get to savour the rich taste of juicy blackberries with sweet blueberries and on the exhale, you’ll get the pleasant taste of refreshing raspberry. It’s a sapphire selection of delectably berrilicious fruits that’s perfect for all-day vaping
This Blue Razz Lemonade nic salt is a bubbly mix of two of the most popular flavours in the vaping industry. The combination of luscious blue raspberry and lightly zingy lemonade makes this a fruity, tangy twist on this staple vape! It’s a classic flavour profile that’s ideal for your permanent rotation.
Blueberry Peach Ice Crystal Nic Salts, a delightful blend of juicy blueberries, ripe peaches, and icy menthol for a refreshing vaping experience.
This Blueberry Raspberry mix from SKE nic salt is a duo of two of the tangiest, juiciest fruitiest berry flavours you can find. It’s a combination flavour of luscious blueberry and richly robust raspberries, both of which come together for an insanely fruity flavour that creates some seriously fragrant vapour.
This Blueberry Sour Raspberry mix from SKE nic salt is a tongue-twisting mix of lip-smacking fruity flavours. It’s a brilliantly balanced blend of juicy blueberry and tangy raspberry, which come together for a fantastically fruity flavour.
This Cherry Ice nic salt from globally known brand SKE is a cherry special flavour if you’re looking for your next all-day vape. On the inhale, you’ll get to savour the richly sweet taste of juicy, glazed cherry and on the exhale, you get the compliment of the frosty ice on the finish. It’s the absolute cherry on top for those looking for an amazingly fruity flavour.
Cola Ice Crystal Nic Salts, a refreshing twist on a classic favourite.
Fizzy Cherry Crystal Nic Salts, a tantalizing blend of sweet cherries with a fizzy twist.
Fresh Mojito Menthol Crystal Nic Salts, a refreshing twist on a classic cocktail with a cool menthol kick.
Fruit Medley Crystal Nic Salts, a tantalizing blend of assorted fruits to awaken your taste buds.
Gami Rare Crystal Nic Salts, a fruity and premium vaping experience designed to tantalize your taste buds
Juicy Peach Crystal Nic Salts, a burst of summer sweetness in every puff.
This Kiwi Passionfruit Guava mix from SKE is a totally tropical whirlwind of exotic fruits! Pleasant passionfruit collides here with rich kiwi and sweetly fresh guava for a fruity, continental flavour that’s perfect for those looking for a refreshing cocktail that’s perfect for all-day vaping.
This Lemon & Lime nic salt is a tangy twist of two of the most exotically refreshing fruits out there! Lightly sour lemon mixes with some juicy lime for a totally tropical combination of continental fruits! It’s a blend for those looking for a sweet-tart treat that’s perfect in the heat.
Menthol Crystal Nic Salts, the ultimate refreshment in every puff. Immerse yourself in the crisp, cool sensation of menthol, expertly crafted to invigorate your senses.
Pineapple Ice Crystal Nic Salts, a refreshing blend of juicy pineapple and cooling menthol for a truly invigorating vape experience.
Pineapple Peach Mango Crystal Nic Salts, a tantalizing blend of tropical fruits to elevate your vaping experience.
This Pink Lemonade nic salt is a lusciously juicy mix of bubbly pink lemonade. It’s a refreshing flavour that’s fruity, fizzy, and absolutely bursting full of flavour! Absolutely amazing taste that’s sure to become a new all-day vape sensation.
Strawberry Burst. This flavour profile is absolutely bursting with a classically sweet-tasting strawberry flavour. The taste of juicy, organic strawberries is present throughout and produces an absolutely amazingly pleasant-smelling vapour.
Strawberry Kiwi Crystal Nic Salts, a delightful fusion of two beloved fruits for an irresistible vaping experience.
Triple Mango Crystal Nic Salts, a tantalizing fusion of ripe mangoes expertly crafted for a premium vaping experience.
VMT Ice Crystal Nic Salts, an exhilarating fusion of vibrant flavours with a refreshing icy finish.
Watermelon Cherry Crystal Nic Salts, a delightful fusion of two beloved fruits for a refreshing vaping experience.
This Watermelon Ice nic salt is a sweet-tasting flavour that’s ideal for anyone looking for a juicy-tasting vape. On the inhale, you’ll get to savour the pleasantly lush taste of watermelon and on the exhale, you’ll get the sharp finish of frosty menthol. It’s a one-in-a-melon flavour you absolutely won’t want to miss!
Watermelon Strawberry Crystal Nic Salts, a delightful fusion of two beloved fruits for a refreshing vaping experience.
REFUNDS, EXCHANGES AND WARRANTIES
You made a Mistake when placing an order
If you have made a mistake with your order, get in touch as soon as possible. We will try to capture the order before processing, but please be aware that this is not always possible. If it is too late to change the order, please see below for ‘Unwanted Product’
We will only refund the cheapest postage for any items returned. (2nd class Royal Mail untracked)
We won’t refund postage if the return is for unwanted products or if a product is not deemed defective.
Your Order hasn't Arrived
If your order is not with you within 7 working days, please use our Contact form with your 6 digit order number and full postal address. We will then contact the courier to see what the delay is. Please note, that it can take upto 10 days for the courier to resolve and update us. During this time we won't be able to refund or resend the items. Please see our Shipping policy for more details.
Unwanted Products
Unwanted hardware, apart from liquids and disposables, can be returned, at your own expense, for a product refund (this excludes any postage) within 14 days of delivery, as long as all the following conditions are met:
- Product is in its original, unopened, packaging
- Product is in resaleable condition with no damage to packaging or goods.
- Product is sent back with postage paid by yourself
- You have contacted and received authorisation to return using the contact us form on the website.
- PLEASE NOTE: Consumables, such as liquids, Drip Tips, pods, coils and disposables are non-returnable.
Exchanges
If you want to exchange your item, the quickest and easiest way is to re-order what you need and then email us for instructions on how to return unused/unopened items for a refund. This way you will receive the correct items quickly and your refund will be processed once the items are back with us.
Wrong products
While we try our best to avoid them, we occasionally make a mistake. You must check your items before opening and using. Get in touch with us using our contact us. Before a refund can be provided the following conditions must be met:
- Products are unopened and unused (Always check your order 1st)
- Upload a photo of the packing slip
- Upload a photo of what you received
- Provide your 6 digit order number (eg #123456)
- Briefly explain the error
- You have returned the wrong items
Disposable Devices
Disposable devices are no longer covered by any warranty for the following reasons:
- Disposable devices are consumable, oral products therefore for purposes of hygiene we cannot accept them back in returns for inspection.
- All Puff Counts are a guide from the manufacturer. Users vape in different ways, for example, taking longer or harder puffs will lessen the time that a vape is usable. You can expect a disposable to last from ½ day to a few days.
- Claims for dead on arrival or lack of taste cannot be validated by ourselves due to hygiene reasons and will no longer be covered by any warranty.
- Disposables are not made to last. If you want to vape long term, you should consider the wide range of non-disposable kits which you can charge, replace coils/pods and refill often.
Hardware – Non-Disposable Kits, Mods and Tanks
All non-disposable Kits, Mods and Tanks come with a manufacturer’s warranty. On purchase it becomes your responsibility to register your product with the brand/manufacturer. Details will be in the literature in the box.
We offer a 30 day guarantee from the date received. We don’t cover faults caused by incorrect assembly, neglect, misuse or wear & tear. If a product has been damaged by the customer, we reserve the right to refuse a refund or claim.
If your Kit, Mod or Tank becomes faulty within 30 days of purchase or delivery, then please contact us via the website with full details and upload any picture/video evidence. We may email/telephone you to do some troubleshooting to resolve the issue.
If we cannot address the issue remotely, we will authorise your product for return. You must return it in its original packaging with all parts for a full inspection and testing of the product. Once tested, if the product is deemed to be defective, we will contact you regarding a refund. (Exchange may not always be possible).
Coils, Atomizers and Pods
Coils, pods and atomizers are NOT covered by warranty. They are a working part of your device and have a limited life span. You must ALWAYS soak a new coil for at least 15mins before vaping. The lifespan of your coil/atomizer will be significantly impacted by the types of liquids, wattage and coil resistance you use.
For example, using high wattage (subohm devices) for 50/50 liquids will cause the coil to burn quickly. See below for further guidance. Expect a coil to last between 3-14 days when using the correct liquids and wattage.
For guidance only. These may differ to the manucturer’s recommendations. Please check the information that comes with your coils/atomizer/pods.
- 2Ω 7-13W
- 8Ω 12-15W
- 5Ω 20-50W
- 4Ω 25-40W
- 3Ω 35-50W
- 2Ω 50-75W
- 1Ω 75-90W
Damaged Products – Hardware
If you unpack a product and find it damaged, please contact us immediately or at least within 48 hours of delivery. Keep all packaging and parts as we will need these when we check the device. We will be unable to consider your claim outside the 48 hour, timescale.
Brand/Manufacturer Warranty
Please read through the literature that came with your device. This will include warranty information covered by the manufacturer’s warranty. The following links may provide other information about the brands warranty or further guidance.
Aspire: https://www.officialaspire.co.uk/aspireukwarranty
Eleaf: https://www.eleafworld.co.uk/warranty-and-safety-information
GeekVape: https://www.geekvape.com/support/warranty/
Innokin: https://www.innokin.com/warranty
Lost Vape: https://www.lostvape.com/warranty/
Oxva: https://www.oxva.com/pages/contact
SMOK: https://eu.smoktech.com/support/warranty?id=0
Uwell: https://www.myuwell.com/after-sales-policy.html
Vaporesso: https://www.vaporesso.com/warranty
Voopoo: https://shop.voopoo.com/pages/warranty
We supplement the postage so that you have the most efficient courier service at no extra cost.
If your parcel is delayed, there will be no refund of postage. Free deliveries on orders over £40.
Royal Mail 24hr Tracked
For Northern Ireland, Highlands and Islands, we use Royal Mail 24hr Tracked Home delivery only.
Please use the tracking provided by Royal Mail to add a safe place or to redirect your parcel.
DPD 24hr Tracked
PLease use the tracking provided by the courier to provide delivery instruction. If you don't want your parcel left with a neighbour or safe place you must let the courier know. If you request a safeplace this is at your own risk. If your safeplace is a porch then this must be unlocked if you want it left inside, otherwise the courier may leave outside the porch.If you are not in the courier may leave with a neighbour. If you do not want this, you must use the tracking to say so. Use the tracking provided by the courier to provide delivery instruction. If you don't want your parcel left with a neighbour or safe place you must let the courier know.
Please check your address, email and phone number are correct when placing an order. The courier will use this information. If you have entered your address wrongly and it is returned to us, we will refund the order excluding postage (£4.50 for attempted delivery and £4.50 return, which is what the courier will still charge us).
If you have entered a wrong address and the parcel is unretrievable we will not offer a refund.
Shipping and delivery
Once your order is confirmed and paid for, and the Age Verification is successful, it will be processed within 1-2 business days (this excludes weekends and holidays).
- You will receive a notification when your order has processed. Orders taken after 3.45pm will be processed and dispatched the next business day (Not weekends and bank holidays).
- You will receive a further email from the courier on the evening the parcel is dispatched.
- Please note, if the Age Verification is pending or fails, we won't be able to ship your parcel. Please see our Age Verification Policy.
If your order is after 3.45pm on Friday, a Saturday or Sunday, we will process on Monday (or the next business day if this falls on a bank holiday). Occasionally we will process Sunday, but this isn't guaranteed.
Once processed, the courier will deliver your package within 1-2 days (Mon-Frid) using their Express24 service. You will receive update emails direct from the courier. If you parcel is delayed wait 5 days before contacting us. Delays can happen for various reasons. After 5 days we will be able to report to the courier.
There are no postage refunds for delayed parcels.
Returned to consigner due to address, email, phone error or cancellation
If your parcel is returned to us unopened, we will refund your order after the deduction of postage. (£4.50 for attempted delivery and £4.50 return, which is what DPD will still charge us)
Cancelled orders
If you cancelled your order after it was processed, we may not be able to retrieve it before going to the courier. In this case, we would have to still charge for the attempted delivery and return, as above.
If you cancel the same day we will try to cancel before it is processed, but our processing times are fast so that we can meet the Next day delivery deadlines.
Delays
In the majority of cases, delivery will be the next business day if ordered before the 3.45pm Monday to Thursday. Occasionally drivers have to change the delivery day because of unforeseen circumstances, such as roadblocks/congestion, industrial action, but they will notify you and rearrange the delivery. For this reason, we do not guarantee next day delivery and we do not offer refunds on postage.
If your parcel has been delayed for more than 7 working days, please use the contact form to let us know: Contact Us
After 7 days of not receiving your parcel, we will contact the courier. The courier will then use their own processes to check delivery photos, location, conduct a parcel search and contact the depot and driver. This can take up to 10 days.
ROYAL MAIL
For Northen Ireland, Isles of Scilly, Isle of Man and the Scottish Highlands, we use Royal Mail Next day delivery service. (Next day is the next business day after we have processed and shipped your order).
Domestic Shipping Rates and Estimates
DPD/Royal Mail 1-2 Day Delivery Monday-Friday |
Order before 3.45pm and you parcel could be with you the next day, although not guaranteed. Use the courier's Tracking to get a more accurate delivery day and time slot. Some deliveries on Saturday or Sunday but not guaranteed. Expect weekday deliveries only.
No deliveries on bank holidays, expect your parcel the next business day.
|
£3.95 |
Free delivery on orders £40 or more. As above |
Free delivery uses the same service as above. |
£0 |
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